The Okaloosa County School District (OCSD) continues to seek the effectiveness of its current IT services and has implemented a system for the total management of all District personal computer-related technology called “Seat Management.” The Seat Management concept enables OCSD to work within annual budget limitations while avoiding technological obsolescence.

The term Seat Management relates to the concept that a user sits at a “Seat” and expects to receive computing services at an expected level of performance for a price per month. The hardware, software, peripherals, support, and LAN connectivity are all integrated into the seat price. Hardware “Refresh” will occur on a continuing schedule to provide the user with the expected level of performance.

Titan (formerly known as TelaForce, L-3 NSS, and CACI) was selected from a competitive bid process to provide computing services for the district's students, teachers, and administrators. Under the Seat Management contract, Titan will provide a full range of services to include:

• End-User Based Platforms (ex: asset management, help desk, end-user support)

• Enterprise Operation Services (ex: LAN/WAN, email, system and server administration)

• Enterprise Application Services (ex: GRADES, website, and web server services)

Dustin Keith, Specialist Seat Management Technology
 (850) 689-7151