Okaloosa County School District employees, if you have any questions or are experiencing problems with your computer or your network access, please contact the OCSD Help Desk. Be sure you have your computer tag number ready. It can be found on your laptop or the desktop CPU (not the monitor).

Help Desk Contact Information

850.897.2966
Toll-Free: 1.844.814.2966
OCSDHD@okaloosaschools.com

Help Desk Hours of Operation

Mon-Fri 6:00 AM - 5:00 PM

OCSD Help Desk Self-Service Portal

The OCSD Help Desk Self-Service Portal enables employees to create their own help desk tickets without having to contact the OCSD Help Desk by phone or by submitting an email.

The Help Desk Self-Service Portal is convenient and easy to use. Tickets can be submitted quickly online which will speed up the process of reporting and resolving IT issues. The portal is also a great resource for information regarding Apple iPad Support, GRADES Assistance, Network Account Requests, PAWS/AS 400 Support, Unblock Website Requests, and to check on the status of a ticket.

Employees can continue to call/email the Help Desk if needed.

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Okaloosa County School District202 A Highway 85 NNiceville, FL 32578Phone (850) 833-3100Fax (850) 833-4237

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Okaloosa County School District - Privacy Statement E-mail Disclaimer: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. The Okaloosa County School District is committed to providing websites that are accessible to all of our stakeholders. If you use assistive technology (such as a screen reader, eye tracking device, voice recognition software, etc.) and are experiencing difficulty accessing the information on this site, please contact us.

Okaloosa County School District has been recognized as a district-wide AdvancED accredited agency since December 9, 2006, with previous accreditations occurring at each school.

The School Board of Okaloosa County, Florida does not discriminate on the basis of race, color, national origin, sex, disability, or age in the programs and activities that it operates and provides equal access to the Boy Scouts and other designated youth groups. The School Board of Okaloosa County, Florida is required by Title IX and its regulations not to discriminate on the basis of sex. This requirement not to discriminate applies equally to employment. The following person has been designated to handle inquiries regarding the non-discrimination policies and act as the Okaloosa County School District’s Title IX Coordinator: Steve Chatman, Equity and Title IX Coordinator, 461 W School Avenue, Crestview, FL 32536 or (850) 683-9002. Inquiries regarding the non-discrimination policies may also be directed to the Assistant Secretary for Civil Rights of the Department of Education. Inquiries regarding Section 504, Teri Schroeder, (850) 833-3108, or 202 A Hwy 85 N, Niceville, FL 32578.